How to return my xfinity equipment.

I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I …Address for return EQ. Hey @user_2xqw91, Thank you for visiting our official Xfinity Forums Community support page. I do apologize, but we do not have exact …XfinityHow do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and …

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...

What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by …

Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Restrictions apply. Not available in all areas. Requires post-pay Comcast Business Internet service. Up to 10 lines. Equip., intl. and roaming charges, taxes and fees, including regulatory recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if one of the following postpay services is not maintained: Comcast Business TV, Internet or Voice.The Comcast bill negotiation worked. Lesson #1: Negotiation is the first way to get rid of your Comcast modem rental fee. A year or so later, I started receiving voice mail that Comcast was upgrading to DOCSIS 3.0 (more recently DOCSIS 3.1). In short, DOCSIS upgrades permit faster download/upload speeds.Returning Equipment to Xfinity. Now that you have your equipment ready, it’s time to return it to Xfinity. There are multiple ways you can do this: 1. Return in-person: Find a convenient Xfinity store location near you and bring all the equipment to the store. Remember to bring any relevant account information and identification.

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All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS 3.1 - which seemed to be ...

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Oct 28, 2023 · Returning Equipment to Xfinity. Now that you have your equipment ready, it’s time to return it to Xfinity. There are multiple ways you can do this: 1. Return in-person: Find a convenient Xfinity store location near you and bring all the equipment to the store. Remember to bring any relevant account information and identification. Oct 16, 2020 · What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by you... You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot …Feb 19, 2024 · I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity. I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.You'll be able to easily activate your equipment. Cost savings. Getting Started kits cost less than scheduling a professional installation. Simplicity. Comcast ...

Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Jan 16, 2024 · XfinityChelseaB. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right ... All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS …I saw that page, but the recommended option - Initiate your return online and send your equipment back with a prepaid UPS shipping label - requires me to initiate the return via the "Return a device" page, but as I mentioned in my post, I cannot select the Gateway because it says "Purchased equipment cannot be returned." Even the second option - …While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with ...

As for the other equipment, you can remove it at anytime you like from where they are placed. The sensors should just be an easy peel off as they were attached with sticky tape. The camera's may be placed with tape or screws, but they shouldn't be too hard to remove. The equipment is owned by the last customer who purchased it, so now it's ...Monday, November 28th, 2022 7:55 AM. Closed. Cables? Returning equipment. Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in? Question.

How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or hardware warranty ...Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You’ll receive a confirmation email when service is suspended.If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps ...Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (12.3K) Relevance. Selected Relevance. U. Yes. It's the only username. I've returned equipment before. The devices were always listed.Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...You can find your print date listed at the top of your latest bill. This is because we bill a month in advance so you will see a credit on your next bill for any overage that was already billed to you. As for the equipment, it will naturally show on the app for some time until it is cleared from our back-end servers. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Xfinity asking me to return equipment that I never had. I am be Asked to return a cable box when I never had one I only had Internet with a Motorola modem …

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Dec 30, 2022 · Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device(s) you'd like to return and select Continue. When returning your device(s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device. This ...

I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... Here is a great link that helps explain the return process. How to return your Xfinity equipment. You will also need to make sure that we have the equipment removed from your account so that way you do not get charged for it. Do you already have your own modem? 0. 0. Cancel Post.Feb 6, 2024 · Thanks for reaching out to us for help with returning the router device. I'm sorry that the link is failing to create a shipping label. I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the ... Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ...Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device(s) you'd like to return and select Continue. When returning your device(s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device. This ...1 Message. Thursday, May 2nd, 2024 4:02 PM. Returned Equipment — Still getting Charged. Still getting charged after equipment was already returned. Spoke to …Great question, u/FirstAid84!When you have Xfinity equipment to return, we like to give you a few options so that you can choose the easiest path for you! You can take your items directly to an Xfinity Store (this is my personal recommendation as we make it super simple and straight forward in person). Alternatively, you can take our equipment to a UPS … Xfinity

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.Learn how to purchase motion sensors, door/window sensors and other devices for your Xfinity Home system. Xfinity For full functionality of this site it is necessary to enable JavaScript.Convenience: The UPS return option allows you to return your Xfinity equipment from the comfort of your own home, without the need to visit a physical store. Flexibility: You have the choice of scheduling a pickup or dropping off your package at a UPS location, giving you the freedom to choose the most convenient option for you.Instagram:https://instagram. seat number lucas oil stadium seatingis vasa busy right nowpita pockets barrington560 first avenue new york Comcast performed well in an Internet speed study released Wednesday, but the federal report could still be a blow to the cable giant’s plan to buy Time Warner Cable. Comcast perfo... movies new braunfelsla sherriff inmate search XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there.Bring your unwanted equipment to your nearest UPS Store and they'll take care of the rest. A UPS associate will pack and ship your equipment back to Comcast Business. You will receive a receipt with your tracking number so that you can track the progress of your return on UPS.com. Please allow up to two weeks for the return to process and your ... siemens sub panel How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.